TERMS OF SERVICE

1. Service Agreement

The Company agrees to provide mobile detailing services as requested by the Customer. Services will be performed at the location designated by the Customer and subject to these Terms and Conditions.

The Company reserves the right to refuse service for any reason, including unsafe working conditions, hazardous materials, excessive contamination, or inappropriate customer conduct.

2. Payment Terms

Payment is due immediately upon completion of services unless otherwise agreed in writing.

Accepted payment methods include:

• Cash
• Credit/Debit Card
• Electronic Payment Services

Failure to pay may result in additional collection costs, legal fees, and interest as permitted by Florida law.

3. Appointments and Cancellations

Customers must provide at least 24 hours' notice for cancellations or rescheduling.

The Company reserves the right to charge:

• A cancellation fee of up to 50% of the scheduled service price for late cancellations.
• A no-show fee of up to 100% of the scheduled service price if the Customer is unavailable at the appointment time.

Weather-related cancellations may be rescheduled without penalty at the Company's discretion.

4. Access to Vehicle

The Customer agrees to:

• Provide safe and legal access to the vehicle.
• Remove personal valuables prior to service.
• Ensure the vehicle can be unlocked and moved if necessary.

The Company is not responsible for delays caused by inaccessible vehicles or locations.

5. Personal Property Disclaimer

The Company is not responsible for:

• Lost, stolen, or damaged personal belongings left inside the vehicle.
• Cash, jewelry, electronics, firearms, documents, or other valuables left in the vehicle.

Customers are strongly encouraged to remove all valuables before service.

6. Pre-Existing Damage

The Customer acknowledges that the vehicle may have pre-existing:

• Scratches
• Swirl marks
• Paint defects
• Dents
• Cracked trim
• Loose panels
• Faded paint
• Worn upholstery

The Company is not responsible for damage resulting from pre-existing defects or normal wear and tear.

The Company may photograph the vehicle before, during, and after service for documentation purposes.

7. Limitation of Liability

To the maximum extent permitted by law, the Company's liability for any claim arising out of services provided shall not exceed the amount paid by the Customer for the specific service giving rise to the claim.

Under no circumstances shall the Company be liable for:

• Loss of vehicle value
• Loss of use
• Rental car expenses
• Lost profits
• Indirect damages
• Consequential damages
• Incidental damages

8. Biohazard and Unsafe Conditions

The Company reserves the right to refuse or stop service if a vehicle contains:

• Human or animal waste
• Blood or bodily fluids
• Drug paraphernalia
• Mold
• Insects
• Rodent infestations
• Hazardous chemicals

Additional charges may apply for remediation services.

9. Weather Conditions

Mobile detailing services are subject to weather conditions.

The Company may:

• Reschedule appointments due to rain, lightning, high winds, or unsafe conditions.
• Modify services as necessary due to environmental conditions.

The Company shall not be liable for delays caused by weather.

10. Satisfaction Policy

The Customer must inspect the vehicle upon completion.

Any concerns regarding service quality must be reported before the Company leaves the service location.

The Company will be given a reasonable opportunity to correct any legitimate issues before refunds or credits are considered.

11. Paint Correction and Ceramic Coating Disclaimer

Paint correction, polishing, wet sanding, and ceramic coating services involve permanent modification of the vehicle's finish.

The Customer acknowledges:

• Results may vary.
• Not all defects can be removed safely.
• Some scratches may remain visible.
• Ceramic coatings require proper maintenance.

The Company does not guarantee a specific level of defect removal unless stated in writing.

12. Water and Electricity

If Customer-provided water or electricity is required, the Customer authorizes the Company to use such utilities during the service.

If utilities are unavailable, additional fees may apply for self-contained equipment usage.

13. Photography and Marketing Consent

The Customer grants the Company permission to photograph and video record the vehicle before, during, and after services.

These images may be used for:

• Marketing
• Advertising
• Social media
• Website content

Customers may opt out by submitting a written request before service begins.

14. Warranty Disclaimer

Except where required by law, all services are provided "AS IS."

The Company makes no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

15. Indemnification

The Customer agrees to defend, indemnify, and hold harmless the Company, its owners, employees, contractors, and agents from claims arising out of:

• Customer negligence
• Misrepresentation regarding vehicle condition
• Unsafe work environments
• Breach of these Terms and Conditions

16. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Florida.

Any dispute arising from these Terms shall be resolved exclusively in the state or county courts located within Florida.

17. Severability

If any provision of these Terms and Conditions is found unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between the Customer and the Company and supersede any prior verbal or written agreements.